The Omnia Practice at Yardley Green Medical Centre aims to provide the best possible health care for patients in a friendly and efficient environment. Our continuing development is very important to us and we welcome comments and feedback in all areas of our service.
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COVID-19)
Telephone Appointments
If you need a telephone appointment please ring the practice or use the “Ask My Doctor” form, please be patient and understanding with the team, like all services the team are being affected by Coronavirus we have staff ill and self-isolating. The team are trying their best to meet the needs of the patient while operating in pandemic times. The Omnia team are not immune to the situation so I ask for your patience and understanding.
Information on the current guidelines for self-isolation and coronavirus can be found here Coronavirus (COVID-19)
Appointments at Omnia practice will either by telephone or video consultation, this its to protect you and the staff and is in accordance with social distancing advice. In exceptional circumstances it may be necessary to see you; this decision will be made by the Doctor following a telephone or video consultation.
There will be no walk in (Sit and Wait) service effective immediately.
There is no patient access to the building.
The main doors to the building will be shut.
Prescriptions
If you have a prescription that is on repeat please use our online services, if you are not registered for patient online please speak to reception.
If you are unable to speak to reception please email them on omniareception@nhs.net with you Name, Date of birth and contact details and somebody will contact you to discuss.
If you need a prescription that is not on repeat then either ring reception or use the “ask the doctor” form on our web page
https://omniapractice.com/patient-contact-form/
There will be no paper prescriptions issued by the practice unless it is technically possible for us not to do so, there will be no exceptions to this.
Pharmacies and Deliveries
Please speak to reception using the intercom system
FOR YOUR OWN SAFETY AND FOR THE SAFETY OF OTHERS PLEASE DO NOT LET OTHER PEOPLE INTO THE BUILDING WHEN YOU ENTER, DOING SO IS PUTTING YOURSELF AND OTHER PATIENTS AT RISK. PLEASE ACT WITH CONSIDERATION AND OBSERVING SOCIAL DISTANCING. IF YOU ENTER THE BUILDING WITHOUT FOLLOWING THIS INSTRUCTION YOU WILL BE ASKED TO LEAVE WE WILL NOT DEAL WITH YOUR MATTER, PLEASE CALL US INSTEAD.
Any other matters
Please call the practice
These matters have been put in place for your own safety
Coronavirus (COVID-19)
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